Terms of Service

Welcome to JND Studios website. 

The following are terms of service you must agree to in order to use our service. You must be 18 years old or older to access and use this site. Please review the following terms and conditions of use, which govern your use of the website. 

Article 1 (Purpose)

Article 2 (Definition)

Article 3 (Purchase and contract of goods)

Article 4 (Payment method)

Article 5 (Delivery of goods) 

Article 6 (Cancellation, Refund, Return and exchange of goods)

Article 7 (Custom Duties, Export Certificates)

Article 8 (Copyright & Limitation of Use)

Article 9 (Resolution of Dispute)

Article 10 (Jurisdiction & Governing Law)

Article 1 (Purpose)

This Agreement aims at stipulating rights, obligations, and responsibilities of JND Studios 

(hereinafter referred to as the "JND") and the User in respect of the use of internet-related services provided by the Website (hereinafter referred to as the "Site") in the operation of JND Studios. (e-commerce business).

※「In addition, this Agreement shall be applied to the e-commerce using PC communication, mobile, et cetera, unless it is not against the nature.」

Article 2 (Definition)

① "Site" means the virtual business place on which JND set for transacting goods and services by using information and communication facilities such as a computer, so that it may provide goods and services (hereinafter referred to as “Goods and Services”) to the User. The term is also used as a business operating Website. 

② "User" means a member or a non-member who uses Services provided by “JND” in accordance with this Agreement through the access to the "Site". 

③ “Member” means a person who subscribed to membership by providing his or her personal information to "JND", for which the Member may be informed of "JND" on a continuous basis and use the Services offered by “JND”. 

④ “Non-Member” means a person who uses the Services offered by “JND”, yet not subscribing to membership.

Article 3 (Purchase and contract of goods)

•  The Member may purchase goods by using the Services. 

•  The Member desiring to purchase any goods shall order the product pursuant to the method specified by JND. 

•  The sale and purchase agreement of the goods between JND and the Member shall become effective on JND’s dispatch of “the shipping notification e-mail” to the registered e-mail address of the Member. We may refuse the Member’s order for any reasons. 

• JND will do our best to post accurate product information. However, if JND receives any order from the Member based on the incorrect price of goods or services as provided by JND, JND shall notify the Member of the corrected price and ask and confirm the Member’s intention of such order based on the corrected price before the effectiveness of the said agreement. 

•  In case of any Member misconduct or inappropriate acts concerning the service usage, JND shall be able to cancel the sales agreement with the Member, or take other appropriate measures. 

•  In case of expensive transaction in a certain period, JND shall contact the Member. 

• JND shall not be responsible for any damage or loss by loss of receipt or approval of members’ application for purchase of goods, etc. due to any obstacles on the internet or any other causes beyond our control. 

•  The Shipping Fee for pre-order items is approximate and may be subject to change. The estimate shipping fee is based on the prototype sample and may be adjusted once the production is completed. JND shall modify and revise the shipping fee, if required, due to the shipping company's revision of fares, change of weight, or box dimension and others.

•  Reward System

   - Customers receive reward points worth 5% of the retail price when product ships. Reward points may be used as cash for subsequent purchases.
   - Reward points will have no expiration date.

Article 4 (Provision & Replacement of Service)

•  The price of the goods to be paid by the Members will be the total of purchase price and applicable consumer tax. 

•  The Member shall pay the price of the goods by any of the following methods. 

    - PayPal payment (For PayPal payment, please visit the website https://www.paypal.com/)

If the Member should order more goods than one, JND may charge him/her additional delivery fee including shipping fee for each good. The delivery out of specification and fee related to delivery may be charged by JND separately. 

PayPal payment

- For PayPal payment, the Member shall agree to PayPal's billing agreement in advance. The Member shall comply with the terms separately contracted with PayPal. If any dispute arises between the Member and PayPal, the Member and PayPal will be responsible for resolving them, and we shall not be responsible for it.

- The Member may choose lump sum payment or monthly installment payment. For lump- sum payment, JND will charge him/her the price of the goods when the order is for JND processed by JND. For monthly installment payment, JND will start preparation of shipment of goods at the completion of all installment payment.

- For reserved goods, the reservation deposit will be settled as a part of the price when the reservation order is forJND processed by JND. If any reservation deposit may not be settled, the relevant reservation order will become invalid. JND will charge the Member the balance of the price of the goods (including consumption tax and delivery fee) at or around the shipment of the goods.

- For in-stock goods, If you wish to cancel before the final payment is completed, when you ordered items by monthly payment, we will charge NRD as a cancellation fee. We will refund the amount deducted of NRD.


Article 5 (Delivery of goods)

• The goods shall be delivered by the carrier (EMS, FedEx, DHL etc.) specified by JND. 

• JND shall arrange the delivery of goods based on the destination and the delivery time of goods as requested by the Member 

• JND shall not be responsible for any damage or loss or delivery trouble of the Member, if JND gave notice to the address registered by the Member and the shipper delivered the delivery to the destination instructed by the Member at the time of purchase of such goods. 

• The delivery dates of certain goods as JND announced may be changed or delayed due to various circumstances. JND may not be able to accept the order due to out-of-stock or cancellation of release sale of the goods. In this case, JND shall not be responsible for any damage or loss of the Member. 

• The territory of the sale or the delivery area of certain goods may be limited by any agreements with carrier company or licensor, and so on. JND shall not handle any sale transactions outside the territory of the sale by using intermediaries. The Member is not able to change the delivery destination after his/her order or change any delivery destination outside delivery areas or across countries. 

• When order is ready to be shipped, JND will invoice the Member for remainder of payment. If payment is not completed within 30 days of invoice sent, the order will be automatically canceled. The payment already made will be refunded minus the NRD. And the right to order will be given to the next Member on the waiting list. 


Article 6 (Cancellation, Refund, Return and exchange of goods)

All Products offered for sale on the Site are guaranteed by the manufacturer, licensor, or distributor against defects in material and workmanship for 30 days from the date of PO or Purchase, but occasionally something might slip through the cracks. Within that time period, just contact us at info@jndstudios.co.kr, and we will coordinate to correct, repair, or replace the defective product or, if applicable, in obtaining a refund for you. 

We have no responsibility or liability whatsoever for goods or services you may obtain from or through other websites or web pages, even if you were directed or linked to such a site or page through the Site.  We are also not responsible for assisting you in correcting any problem you may experience with products if you do not notify us within the 30-day period noted above or for any goods or services that are not obtained directly from the Site. 

Deposit is generally calculated as 30% of retail price, and payment of deposit indicates that the order has been made. NRD (cancellation fee) is included in the deposit, and this is 20% of full price. 

24-hour grace period: If you disagree with the terms of this agreement, then you may cancel your order without penalty if it is within 24 hours of placing it. The NRD will be refunded in full within 1-2 business days. Please allow 5-7 business days for the refund to post to your original form of payment. 

  • NRDs cannot be transferred if your order is canceled, for any reason. 

  • NRDs cannot be reinstated and placed on a different order. 

  • NRDs may be refunded upon cancellation only in the rare case that the item’s delivery date has been delayed by more than 90 days from the original estimated arrival date. Collectors would need to contact us directly to cancel their order and request for their NRD to be refunded. 

Deposit without NRD will only be refunded before 24 hours after purchase. JND will not refund NRD amount if order is cancelled after 24 hours. Thank you for your understanding. 

If we are required to provide you with a refund for your returned Product, please note that: 

  • We do not refund any difference in exchange rates from the time the credit card on your account has been charged to the time you receive your refund. 

  • We are not responsible for reimbursing you for any conversion fees or bank charges you may incur. 

  • You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

1. Except for the following cases, product delivered well may be returned or exchanged due to its defect or initial malfunction by giving e-mail to JND (e-mail address: info@jndstudios.co.kr)) within 30 days after the receipt by the Member who purchased goods or the addressee of the goods (collectively “the Addressee of the goods”). JND shall judge any defects or initial malfunction of the goods at its discretion. If the Addressee of the goods wishes to return the goods due to his/her circumstances, he/she shall bear damage fees and round-trip shipping fees for return of the goods.

  • 31 days have elapsed after delivery of goods 

  • no e-mail has been sent to JND regarding return or exchange within 30 days after the receipt by the Addressee of the goods. 

  • the goods were purchased via other websites or parties than JND 

  • any other person or entity than the Addressee of the goods requests to return or exchange 

  • JND received the request of return or exchange by shipping from any other areas than 

  • the delivery area/country at the time of purchase of goods 

  • the Member registration has already been deleted 

  • damage, defect, breakdown, dirt, incomplete occurred due to the responsibility of the Addressee of the goods after its receipt of goods 

  • breakage, dirt, incompleteness of packing material, package, carton box occurred in the course of return of the goods 

  • JND judged no defects or initial malfunction of the goods 

  • any other cases when JND judged as inappropriate 

2. If the Addressee of the goods wishes to return or exchange, please contact JND by email (e-mail address: info@jndstudios.co.kr) notifying the serial number, order number, and the name and the details of the goods to be returned or exchanged. After the receipt of its e- mail, JND will examine the defects and will give notice on the examination result to the Addressee of the goods. The Addressee of the goods may not return or exchange the said goods unless the Addressee of the goods receives the e-mail regarding the acceptance of return or exchange from JND.

3. Under certain circumstances such as lack of goods and so on, JND may not exchange the defects goods with substitute goods. In this case JND shall refund the money for the price of the said goods.

4. The Addressee of the goods may request JND of return or exchange of goods by shipping from the region/country at the time of purchase of goods.

5. The goods are packed in our original package (dressing box) and carton box for the purpose of protecting goods. For the damages of the original package or carton box, their package or box and the goods may not be returned or exchanged.

6. After the Addressee of the goods received e-mail from JND as described in paragraph 2, it shall return the defect goods to JND’s designated place in the same condition of the package as delivered to the Addressee of the goods address. If JND finds improper packing of returned goods or damage, defect, breakdown, dirt or incompleteness of the goods due to the fault of the Addressee of the goods, JND shall charge their repair costs against the Addressee of the goods.


Article 7 (Custom Duties, Export Certificates)

• Import duties, value added taxes, customs fees, etc. may be imposed depending on the laws and regulations of the destination countries. The Member or the addressee of the goods (if the addressee and the Member being different) shall bear those duties, taxes and fees. The carrier shall directly charge regarding those duties, taxes and fees. 

• JND shall charge the cost of shipping and returning of the goods if the Member or the addressee refused the receipt of the goods due to reasons such as those duties, taxes and fees. In addition, JND shall not be responsible for delays due to custom troubles and customs procedures. JND shall not issue any proof of origin of delivery goods or export certificate such as export visa. 

• JND may not make false statements that are different from actual sales, on its invoices.

Article 8 (Copyright & Limitation of Use)

• The copyright and other intellectual property right for the works produced by the “JND” shall be belonged to the “JND”. 

• The User may not use or cause any 3rd party to use the information of which intellectual property right is belonged to the “JND” among those acquired in the course of the use of the “JND” for the reproduction, transmission, publishing, distribution, broadcasting or other profit- making use without the prior consent of the “JND”. 

• The “JND” shall notify the User when using the copyright belonged to the applicable User in accordance with mutual agreement.

Article 9 (Resolution of Dispute)

• The “JND” shall reflect the reasonable opinion or complaint made by User(s), and install and operate an organization for dealing with compensation for damages. 

• The “JND” shall give priority to any opinion or complaint made by User(s). Notwithstanding the foregoing, in the event that it may not promptly deal with the matter, the “JND” shall notify the User with the cause and the schedule to make the treatment done.

• In the event that there is any application for remedy by a User regarding the dispute raised between the “JND” and the User, the matter may be treated in accordance with the settlement of the Fair Trade Commission or the arbitration commissioned by the Mayor or the jurisdiction. 

Article 10 (Jurisdiction & Governing Law)

• Any and all e-commerce-related lawsuits raised between the “JND” and a User shall be in accordance with the address of the User at that time of the suing, and in the event of there is no address, such lawsuit shall be exclusively controlled by the competent court of jurisdiction. Notwithstanding the foregoing, in the event that the address or residence of the User at that time of the suing is not clear or in the event of the foreigner, the lawsuit shall be filed to the competent court on the Civil Procedures Code. 

• Any and all e-commerce-related lawsuits raised between the “JND” and a User shall be governed by the law of the Republic of Korea.

This Agreement shall be effective from 07, 01, 2020.


Company : JND STUDIOS     CEO : 박정환 

Address : 경기도 용인시 기흥구 기흥로58, 기흥 ICT밸리 SK V1 B동 608호

Email : info@jndstudios.co.kr

Tel. 031-281-4151    Business Licence. 744-88-01295 

Online Licence. 2020-용인기흥01497

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